Three Basic Rules of Proper Business Meeting Etiquette

Individual behavior conveys a great deal about who you are as a person, both professionally and personally. Most of the time good common sense, allows us to know what acceptable behavior is and what it is not, especially when we are in a business meeting. Your professional demeanor or lack thereof can contribute to making or breaking a business deal and will also affect how your clients, your supervisor and your co-workers treat you in a work environment. That is why it is very important that you use proper business etiquette when attending any type of meeting.

Basic rule number one of proper etiquette is to always be punctual whenever you are going to a meeting.

If you’re able to, get there a few minutes early even better. This demonstrates to the other attendees that you care enough about the meeting to show up early and that you are an attentive participant. Be polite and shake the hand of the person who is hosting the meeting and to thank them for inviting you to participate.

Basic rule number two is that you should always be properly prepared and have everything in order for the meeting.

It is a good idea to know what the meeting is about and do some research on the topic, so that you will know in advance what is most likely going to be discussed. Bring any supporting documents and other information that will enable you to be an essential asset during the meeting. By being prepared and having researched the topic prior to the meeting you will be in a position to advise your manager and co-workers more effectively on the subject as well as being able to knowledgeably ask and answer questions regarding the subject at hand. By being properly prepared for the meeting you are demonstrating to your employer, clients and co-workers that you are well organized and focused.

Basic rule number three of proper etiquette is to be courteous and pay attention during your meeting.

You should never speak out of turn, be impatient to get your own point across or talk over those who are attempting to make a point that is different from your own. Don’t do anything else while another person is speaking during the meeting, because this exhibits a lack of interest and a lack of respect for the other person.

If it is up to you to host the meeting, you should be well prepared and give all the participants advance notice of the date, time and location of the meeting. Send e-mail invitations, as well as office memos, which will allow your co-workers time to prepare in advance. You should also inform your co-workers of the topics that will be discussed and provide them with a detailed agenda. Your meeting should have a definite start and end time so that items on the agenda can be discussed more efficiently. If you have guest speakers or presenters you should ask them how much time they will require for their presentations and schedule accordingly. This will keep the meeting moving smoothly without too much time lapse between topics. Guide the progression of the meeting by staying on track and focusing on the key points.

Above all, be diplomatic, calm and avoid arguments. As the meeting comes to an end, summarize the topics discussed and wrap up everything. If a follow-up meeting is required let the attendees know that you will inform them of the time and place. Remember that using proper business etiquette when attending any type of meeting is vital to the success of your professional career, so always put your best foot forward and mind your manners.

The Business Meeting Revisited – Waste of Time or Key Strategic Tool?

Few words bring such strong negative reactions as ‘business meeting’. As companies analyze their meeting times against results they often throw up their hands in disgust and conclude that meetings are a waste of time and of no use. Not so fast. While it is true that not having a meeting may be better than having a bad meeting, it does not follow that the business meeting itself is to blame. No matter how good the idea, if those that execute the plan fail then the project itself fails.

‘It’s a bother, it’s a pain, so little gets done, same old stuff, nothing ever happens, it’s always a bore, it lasts too long, and all we do is sit and listen to one or two people drone on about the company’s woes.’ Whine, whine, whine. Case closed.

And that’s the most difficult part; overcoming apathy and boredom from employees and managers that are jaded after continued exposure to bad meetings. It makes starting a meeting difficult and gaining momentum from that meeting even more difficult. The best place to start is to determine what results you would like to have from the meeting. This will guide you in determining the agenda.

The agenda should be written with a time allotted to each item. Meetings should rarely go over an hour especially if they start on time. Start exactly on time and you will ensure promptness at the next meeting. After each agenda item put the person responsible for reporting or moderating that agenda item so that someone ‘owns’ that agenda item. If you are starting business meetings make it a goal to spread the agenda items out to different meeting participants.

The first agenda item should be something light and not nuts and bolts financial. I like to bring up items such as image and attitude here. The last agenda item should be the next meeting’s time and place.

Don’t overload the agenda with too many items or too many heavy stress items if that is avoidable. If the business meeting becomes too negative it can dampen whatever enthusiasm it generates. Some agenda items can be ‘rolled’ over into the next agenda. Try to vary your agenda items for each meeting to keep the agenda fresh. That also means you should be discussing relevant and current topics.

Plan your agenda to end on an upbeat note. You really want the last impression of the meeting to be a positive one. If the meeting ends on a sour note it will leave a sour taste. If participation is important try to get each person present in the meeting to say something. This may be difficult at large meetings but in smaller groups it creates the impression of being a part of the meeting. Meeting participation can be a goal itself.

Some people tend to speak more than others so don’t let one or two people do all the talking. Especially you. It is best to have a moderator or leader. This person is responsible for opening and closing the meeting as well as making certain the agenda moves along in a timely manner.

It is possible to rotate moderators from meeting to meeting. This depends on the meeting participants, their capabilities and their willingness to participate.

Do not expect too much change too fast. It has been my experience that it might take several months of weekly meetings to reach desired results. And it is best not to create unrealistic expectations up front as they may sabotage your efforts.

It’s OK to disagree and disagreements often make for excellent meetings. As the moderator, it is your job to maintain calm and control. If everyone is yawning a good disagreement might even wake them up. After each meeting do a self-evaluation on how the meeting went. What could have done better? What went right? What did not go as expected?

And stay persistent. It is very hard to change either individual or group behavior and that’s what meetings are mostly about. Some call it behavior modification but perhaps changing the range of behaviors is more appropriate. Some call it training or education. And sometimes it’s art and sometimes it’s science but seldom is it predictable.

Often it doesn’t always work as planned. If you have a bad meeting shrug it off and see how you can improve the next one. Also try to stay in the right frame of mind and perspective so you don’t get frustrated too quickly.

There is no right or wrong way to have a meeting; just ways that make meetings more effective. The best strategy to make your meeting effective is to open it up, do what it takes to get participation and work through a relevant and prioritized agenda. Go with your gut and don’t be afraid of taking small risks to keep momentum. Even if you flop folks will see you are sincere and good things will happen.

The results just might surprise you.

Business Meeting Transcription and Why Go for the Experts

Business meetings take place in all organization be it small or big. The meetings may involve the people within the organizational structure or people outside the organization who are related to or interested in the business. These meetings ensure that the organizational functions are in place and the right strategies are put in place to maximize on service delivery and productivity. Regular meetings are held to ensure that there is always continuous application of the rules, regulations and strategies by the organization.

These meetings are recorded in either video/audio. These recordings are then transferred to written documents or transcripts. This process is well known as business meeting transcription. The categories found under this process include conference call transcription, meeting transcription, interview transcription, telephone transcription etc. these transcripts are best transferred from audio to transcripts for the purpose of secure storage.

Business Meeting as it sounds is a very important part of a business and its growth. This translates to the idea of handling this service with a lot of great emphasis in professionalism, detail and accuracy. This can be fully achieved by ensuring that the staffs carrying out this kind of service has the right skill to handle this service.

Organizations have realized that to have a satisfied employee translates to having a satisfied client that eventually translates, to a more business and profits. What they are currently doing is adding value to their employees through training. The employees then realize that the employees care about them hence loyalty and the skills gained ensures quality delivery service to all it clients.

This process requires a fast turn around time. In business after analyzing all aspects of its growth potential and the necessary steps to take, then a decision to implement all these strategies is reached ASAP. The documentation is necessary for carrying out this process.

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